Key facts pulled from the official settlement site; not yet independently field-verified — confirm details on the official site.
Amazon Return Policy Settlement
Court case: In re: Amazon Return Policy Litigation, No. 2:23-cv-01372-JNW
A $309.5 million settlement resolves claims that certain Amazon return and refund policies violated Washington consumer-protection and other laws. If you returned a physical item or requested a refund on Amazon.com between September 5, 2017 and February 12, 2026 and did not get the correct refund (or were later wrongly re-charged for a returned item), you may be owed money. Some class members are paid automatically; others must file a claim by December 1, 2026.
Official eligibility wordingSettlement Class Members are people who initiated a return to Amazon or requested a refund regarding a physical product purchased and (per Amazon's records) received in the U.S. after being sold through Amazon.com from September 5, 2017 to February 12, 2026, and who either (1) incorrectly did not receive a refund or received an untimely or incorrect refund, and/or (2) did receive a refund but were later incorrectly charged for the returned product(s). There are two subclasses: Subclass A (paid automatically) and Subclass B (must file a claim). Checked against the official settlement source by SettleSignal on October 25, 2026.
Key facts
- Who may qualify You are likely covered if you returned a physical product bought on Amazon.com and received in the U.S. between September 5, 2017 and February 12, 2026, and either never got a refund, got a late or incorrect refund, or got a refund but were later charged again for the returned item. Members fall into two groups: Subclass A (paid automatically) and Subclass B (must file a claim).
- Estimated payoutNo fixed per-person amount is stated. Amazon will pay an additional $309.5 million into a non-reversionary Common Fund. After administrative expenses and Court-awarded fees, costs, and service awards, the Net Settlement Fund is divided 92.7% to Subclass A members (automatic direct payments of the unpaid transaction amounts plus an amount proportional to potential prejudgment interest) and 7.3% to Subclass B members who submit valid claims (direct payments proportional to the unpaid transaction amounts and potential prejudgment interest). Amazon will also make reasonable efforts to complete payment of certain unpaid refunds outside the Settlement Fund.
- Claim deadlineDecember 1, 2026
- Proof requiredOptional
- What you needSubclass A members do not need to file anything to be paid, but can submit a form to choose how they are paid. Subclass B members must submit a claim online or by mail, submitted or postmarked by December 1, 2026, showing they are probably a Subclass B member entitled to payment.
- CourtUnited States District Court for the Western District of Washington
Important dates
Verify it yourself
How we verified this record
The key facts on this page were taken from the official settlement source, administered by Amazon Return Policy Litigation Settlement Administrator (Angeion Group), 1650 Arch Street, Suite 2210, Philadelphia, PA 19103; toll-free 1-888-553-4246, and last checked on October 25, 2026. We re-verify each field individually on a weekly pass.
1 official source linked to this record.
Where to act
File directly with Amazon Return Policy Litigation Settlement Administrator (Angeion Group), 1650 Arch Street, Suite 2210, Philadelphia, PA 19103; toll-free 1-888-553-4246 via the official claim form before December 1, 2026.
