Every dollar amount and date on this page is quoted from the official settlement document.
Aqua Finance Refunds
Aqua Finance and door-to-door dealers deceived customers about the real cost of water filter and softener financing — people ended up with far more debt than they were told. Over $19.8 million is being sent back to nearly 30,000 affected consumers automatically.
Official eligibility wordingConsumers who received loans from Aqua Finance for water filtering and softening products and were deceived by door-to-door dealers about financing terms, left with hundreds to thousands of dollars in unexpected debt. Checked against the official settlement source by SettleSignal on June 17, 2026.
Key facts
- Who may qualify You may qualify if you took out an Aqua Finance loan for a water filtering or softening system and a door-to-door salesperson misled you about the financing terms — leaving you with hundreds or thousands of dollars in unexpected debt.
- Estimated payoutOver $19.8 million distributed to approximately 29,653 consumers; company also required to provide $23.6 million in debt relief
- Proof requiredNo
- What you needNo action required. This is an automatic refund — if you're eligible, you may receive your payment without filing anything.
How hard is this claim to file?
✅ You do not need to file — payment is automatic.
Watch out for
- The 90-day cashing window is firm — the FTC notice calls it out explicitly, and there is no indication expired checks get reissued.
- Scammers clone FTC refund programs. The real FTC will never ask you to pay anything or hand over bank details to unlock your refund — that is always a scam.
- If you moved since your Aqua Finance loan was originated, your check may have gone to an old address; call Epiq at 888-884-8509 to update your information.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
Verify it yourself
How we verified this record
- Payout details
- Eligibility
- Proof requirement
- Administrator
- Payment status
- 3 fields queued for re-check
1 official source linked to this record.
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Eligibility summary Quoted in the official eligibility wording above ↑
Aqua Finance's dealer network made false claims about financing terms for water filtering and softening products, leaving consumers with "hundreds to thousands of dollars in unexpected debt and large interest payments."
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Proof requirement
No
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Payment status
Payments started
Recipients should cash checks within 90 days. The refund administrator Epiq Systems can be reached at 888-884-8509 for questions.
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Estimated payout
Over $19.8 million distributed to approximately 29,653 consumers; company also required to provide $23.6 million in debt relief
The Federal Trade Commission is distributing over $19.8 million in refunds to approximately 29,653 consumers who were deceived by Aqua Finance's door-to-door sales practices regarding water treatment financing.
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Administrator
Epiq
The refund administrator Epiq Systems can be reached at 888-884-8509 for questions.
Show all 2 more verified fields
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Automatic refund
Yes — automatic, no claim needed
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No-claim explanation
FTC automatic refund program; checks mailed directly to eligible consumers, no claim form or account information required
Where to act
No claim form is needed — Epiq issues this refund automatically; confirm your eligibility and contact details on the official source.
No claim needed — payment is automatic
If you qualify, the settlement pays you automatically. There's nothing to file — just keep an eye on your mail or account around the payment date.
