Every dollar amount and date on this page is quoted from the official settlement document.
JPay Prepaid Release-Card Fee Redress (CFPB)
If you were given a JPay prepaid debit card when you left prison or jail and got charged fees you couldn't avoid, the CFPB ordered JPay to make it right — and eligible consumers are mailed a check automatically.
Official eligibility wording
You may be eligible if you received a JPay prepaid card upon release from prison or jail and were charged unavoidable or unauthorized fees. The CFPB issued its order against JPay in October 2021. Checked against the official settlement source by SettleSignal on July 7, 2026.
SS
SettleSignal Verification DeskUpdated July 7, 2026 · How we verify →
Key facts
Who may qualifyYou may be eligible if you received a JPay prepaid card upon release from prison or jail and were charged unavoidable or unauthorized fees.
Proof requiredNo
What you needNo action needed — payments are sent automatically.
The key facts on this page were taken from the official settlement source, administered by Epiq, and last checked on July 7, 2026. We re-verify each field individually on a weekly pass.
⛨1 official source linked to this record.
Where to act
No claim form is needed — Epiq issues this refund automatically; confirm your eligibility and contact details on the official source.
Payments are sent automatically by the settlement administrator to eligible consumers; no claim form is required.
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