StubHub $10M Deceptive Ticket Pricing Settlement
Consumers who purchased tickets for a live event in the U. S.
Refund of mandatory fees (fulfillment and service fees); Group 1 gets full refund where total price not disclosed, Group 2 gets pro rata share; total fund $10 million
Official site: www.ftc.gov
Pending final court approval: you can file a claim now, but payments begin only after the court grants final approval (and any appeals conclude). Final approval is not guaranteed.
Who may qualify
Consumers who purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025
This summary is based on available official settlement sources. The settlement administrator determines eligibility and payment approval.
New to the terms? Plain-English: claim deadline, proof of purchase, administrator, pro rata.
Proof requirements
Proof requirement is currently marked as No.
Review the official claim form before submitting any information.
How to file this claim
- Confirm you purchased one or more tickets from StubHub to a live event in the United States between May 12 and May 14, 2025, and paid mandatory fulfillment and service fees.
- Verify you have not already received a refund or chargeback for that purchase.
- Make sure StubHub has your current email address on file, since notification is sent to the last known email address associated with the initial ticket purchase.
- Watch for an email from StubHub that includes a phone number and website for additional information once the court approves the order.
- Check whether your refund is applied to your original payment method; if that method is unavailable, it will come via PayPal to the email address on file.
Watch out for
- Consumers who already received a refund or chargeback for their purchase are not eligible.
- Group 2 consumers (all other qualifying buyers) receive a pro rata share, meaning the amount depends on how many eligible buyers participate and the remaining settlement funds — it may be less than the full fees paid.
- The settlement is still pending court approval; refunds will not issue until the court grants approval of the stipulated order.
- StubHub contacts you at the email address associated with the original ticket purchase — if that address is outdated, you may miss the notification.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
How do I file a claim for this settlement?
No claim form is needed — the official administrator issues this refund automatically; confirm your eligibility and contact details on the official source.
- Check the official source to confirm you are within the eligible group — the settlement administrator determines eligibility.
- Make sure the official administrator has your current mailing address or payment details if the official source provides a way to update them.
- No claim form is required for an automatic refund; you do not need to pay anyone or submit documents to receive it.
- Watch the payment status on this record and on the official source — payments begin only after the court or program process concludes.
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How we verified this record
- Payout details the official settlement website · Jun 19, 2026
- Eligibility the official settlement website · Jun 19, 2026
- Proof requirement the official settlement website · Jun 19, 2026
- Court case the official settlement website · Jun 19, 2026
- Payment status the official settlement website · Jun 19, 2026
- Claim deadline queued for re-check
- Administrator queued for re-check
- Official claim link queued for re-check
Every published record clears our source-verification bar; remaining fields are checked one by one on our weekly re-verification pass.
Checked fields are matched against a named official source and re-checked on a schedule. We show the authority and the date, never our internal evidence link.
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Eligibility summary
Consumers who purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025
Verified Jun 19, 2026 · against the official settlement website
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Proof requirement
No
Verified Jun 19, 2026 · against the official settlement website
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Payment status
Final approval pending
Verified Jun 19, 2026 · against the official settlement website
Payout Timeline: Within 90 days of court approval.
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Estimated payout
Refund of mandatory fees (fulfillment and service fees); Group 1 gets full refund where total price not disclosed, Group 2 gets pro rata share; total fund $10 million
Verified Jun 19, 2026 · against the official settlement website
Refunds cover fees they paid (such as fulfillment and service fees). If total owed exceeds available funds, payments are proportion of the amount owed.
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Court
U.S. District Court for the Southern District of New York
Verified Jun 19, 2026 · against the official settlement website
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
Show all 6 more verified fields
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Automatic refund
Yes — automatic, no claim needed
Verified Jun 19, 2026 · against the official settlement website
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Class period start
May 12, 2025
Verified Jun 19, 2026 · against the official settlement website
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Class period end
May 14, 2025
Verified Jun 19, 2026 · against the official settlement website
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Court case number
1:26-cv-02924
Verified Jun 19, 2026 · against the official settlement website
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
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No-claim explanation
Automatic refund program: StubHub will automatically return fees within 90 days and send email notice with phone number and website for additional information
Verified Jun 19, 2026 · against the official settlement website
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Case name
FTC v. StubHub Holdings, Inc.
Verified Jun 19, 2026 · against the official settlement website
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
Common questions
Is the StubHub $10M Deceptive Ticket Pricing settlement legitimate?
Yes — the StubHub $10M Deceptive Ticket Pricing settlement is a real claims process that SettleSignal tracks from its official source. It proceeds under case 1:26-cv-02924 in U.S. District Court for the Southern District of New York. File only through the official settlement website (www.ftc.gov); a genuine settlement administrator never charges a fee to file. SettleSignal last checked this record against the official source on June 19, 2026. Always confirm the current details on the official site before filing.
Who may qualify for this settlement?
Consumers who purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025
Do I need proof to claim?
Proof requirement: No. The settlement administrator determines what documentation, if any, is required.
What is the current payment status?
Current payment status: Final approval pending. Payments are issued by the administrator after the court process concludes.
When will StubHub $10M Deceptive Ticket Pricing Settlement pay out?
Current payment status: Final approval pending. Class-action payouts typically begin only after final approval and any appeals. See our payout timeline guide.
Where is the official StubHub $10M Deceptive Ticket Pricing Settlement claim form?
No claim form is needed — Automatic refund program: StubHub will automatically return fees within 90 days and send email notice with phone number and website for additional information Never pay a fee to claim a settlement payment.
Where to act
When you are ready, you open the official claim form yourself. SettleSignal does not file claims or determine eligibility.
Listed on the official settlement website.
Disclaimer
This service summarizes publicly available settlement information and links to official settlement sources. We are not a law firm, do not provide legal advice, do not submit claims on your behalf, and do not determine eligibility or payout approval. Only file a claim if the information you provide is accurate.
Change log
- June 19, 2026 — Settlement published after verification.
- June 19, 2026 — Verified field details updated from an official source.