Every dollar amount and date on this page is quoted from the official settlement document.
StubHub $10M Deceptive Ticket Pricing Settlement
Court case: FTC v. StubHub Holdings, Inc.
StubHub buyers from May 12 to May 14, 2025 get their mandatory fulfilment and service fees refunded under a $10 million settlement.
Official eligibility wordingConsumers who purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025. Checked against the official settlement source by SettleSignal on June 19, 2026.
Key facts
- Who may qualify You may qualify if you purchased tickets for a live event in the United States on StubHub between May 12 and May 14, 2025.
- Estimated payoutRefund of mandatory fees (fulfillment and service fees); Group 1 gets full refund where total price not disclosed, Group 2 gets pro rata share; total fund $10 million
- Proof requiredNo
- What you needNothing to file — payment is sent automatically to people the administrator identifies. No proof is required.
- CourtU.S. District Court for the Southern District of New York
How hard is this claim to file?
Watch out for
- Consumers who already received a refund or chargeback for their purchase are not eligible.
- Group 2 consumers (all other qualifying buyers) receive a pro rata share, meaning the amount depends on how many eligible buyers participate and the remaining settlement funds — it may be less than the full fees paid.
- The settlement is still pending court approval; refunds will not issue until the court grants approval of the stipulated order.
- StubHub contacts you at the email address associated with the original ticket purchase — if that address is outdated, you may miss the notification.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
Verify it yourself
How we verified this record
- Payout details
- Eligibility
- Proof requirement
- Court case
- Payment status
- 3 fields queued for re-check
1 official source linked to this record.
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Eligibility summary Quoted in the official eligibility wording above ↑
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Proof requirement
No
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Payment status
Final approval pending
Payout Timeline: Within 90 days of court approval.
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Estimated payout
Refund of mandatory fees (fulfillment and service fees); Group 1 gets full refund where total price not disclosed, Group 2 gets pro rata share; total fund $10 million
Refunds cover fees they paid (such as fulfillment and service fees). If total owed exceeds available funds, payments are proportion of the amount owed.
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Court
U.S. District Court for the Southern District of New York
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
Show all 6 more verified fields
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Automatic refund
Yes — automatic, no claim needed
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Class period start
May 12, 2025
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Class period end
May 14, 2025
You must have purchased tickets for a live event in the U.S. on StubHub between May 12 and May 14, 2025.
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Court case number
1:26-cv-02924
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
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No-claim explanation
Automatic refund program: StubHub will automatically return fees within 90 days and send email notice with phone number and website for additional information
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Case name
FTC v. StubHub Holdings, Inc.
Case: FTC v. StubHub Holdings, Inc., Case No. 1:26-cv-02924, U.S. District Court for the Southern District of New York.
Where to act
No claim form is needed — the official administrator issues this refund automatically; confirm your eligibility and contact details on the official source.
No claim needed — payment is automatic
If you qualify, the settlement pays you automatically. There's nothing to file — just keep an eye on your mail or account around the payment date.
