Every dollar amount and date on this page is quoted from the official settlement document.
Vroom Refunds
Court case: FTC v. Vroom, Inc.
If you bought a car from Vroom and it took longer than 14 days to arrive — or you were stuck waiting with no way to cancel or get your money back — you could be owed a refund. No paperwork needed; refunds are going out automatically.
Official eligibility wordingConsumers harmed by Vroom's shipment delays — Vroom failed to deliver cars within the promised 14-day window and failed to offer cancellation or prompt refunds when delays occurred. Checked against the official settlement source by SettleSignal on June 17, 2026.
Key facts
- Who may qualify You may qualify if you were a Vroom customer whose car wasn't delivered within the promised 14-day window and Vroom didn't let you cancel or give you a timely refund when the delay happened.
- Proof requiredNo
- What you needNo action needed. Refunds are automatic and no proof is required — eligible customers receive payment without filing a claim.
- CourtU.S. District Court for the Southern District of Texas
How hard is this claim to file?
✅ You do not need to file — payment is automatic.
Watch out for
- Checks expire 90 days from the date printed on them — missing that window forfeits the payment.
- The FTC never requires you to pay money or provide account information to receive this refund. Anyone asking for payment or bank details is a scammer exploiting this case.
- Checks come from Simpluris, the court-appointed refund administrator — not from the FTC or Vroom directly. Expect the envelope sender to be Simpluris.
- Refund distribution began March 2025; if considerable time has passed without a check, contact Simpluris promptly to confirm your status.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
Verify it yourself
How we verified this record
- Eligibility
- Proof requirement
- Administrator
- Payment status
- 4 fields queued for re-check
1 official source linked to this record.
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Eligibility summary Quoted in the official eligibility wording above ↑
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Proof requirement
No
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Payment status
Payments started
The FTC is sending checks to 20,361 affected consumers who were harmed by online used car dealer Vroom's shipment delays.
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Administrator
Simpluris
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Court
U.S. District Court for the Southern District of Texas
Show all 3 more verified fields
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Automatic refund
Yes — automatic, no claim needed
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No-claim explanation
FTC is automatically mailing checks to 20,361 affected consumers; no claim form required.
The FTC is sending checks to 20,361 affected consumers who were harmed by online used car dealer Vroom's shipment delays.
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Case name
FTC v. Vroom, Inc.
Where to act
No claim form is needed — Simpluris issues this refund automatically; confirm your eligibility and contact details on the official source.
No claim needed — payment is automatic
If you qualify, the settlement pays you automatically. There's nothing to file — just keep an eye on your mail or account around the payment date.
