Every dollar amount and date on this page is quoted from the official settlement document.
WVU Medicine / CIOX Medical Records Copy Fee Class Action Settlement
Court case: Russell G. Binder v. The Charles Town General Hosp et al and Smith v Camden Clark Mem. Hosp. et al.
If you paid for copies of medical records from a WVU Medicine hospital, you may be owed money back. The lawsuits say the per-page charges were too high, and the settlement refunds the difference to people who file a claim.
All patients, patients’ agents, attorneys in a representative capacity, patients’ authorized representatives, including, but not limited to, defense counsel or insurance companies who, with medical authorizations, on one or more occasions during the Class Period, sought, in writing, copies of medical records from one or more WVU Medicine Entities serviced by CIOX and who subsequently: (1) paid CIOX for copies of medical records and were not reimbursed for same, or (2) reimbursed their legal or authorized representative for the costs paid to CIOX and advanced on their behalf to obtain copies of medical records, which were then produced pursuant to West Virginia Code §§ 16-29-1, et seq. from a WVU Medicine Entity, as defined herein, during the Class Period. The Class Period is December 1, 2010 to July 5, 2017. The Settlement Class excludes (1) Class Counsel, including their respective law firms during the Class Period, (2) any and all Persons that paid for the requested copies of medical records pursuant to a specific pricing agreement or a negotiated rate, and , and (3) the Judge signing the Final Approval Order and Judgment, any judge or justice considering the State Action on appeal or remand (if applicable), and their current spouses and all other persons within the third degree of consanguinity to such judges/justices. Payout: Class Members who submit timely and valid Proof(s) of Claim will be deemed eligible to receive payment or the “Settlement Benefit” of the difference between the Per-Page Rate charged by CIOX to produce copies of the medical records in response to a qualifying request for medical records and the Settlement Rate of $0.14 per page. Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; $0.49 per-page: June 30, 2014 through February 8, 2016; $0.39 per-page: February 8, 2016 through August 23, 2016; and $0.12 per-page: August 23, 2016 through July 5, 2017. Non-Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; and $0.55 per-page: June, 2014 through July 5, 2017. Only one claim and only one Settlement Benefit may be paid per qualifying request for copies of medical records. Checks issued to Class Members will be void one-hundred and eighty (180) days after issuance. No proof of purchase is required to file. Claim deadline: September 22, 2026. Checked against the official settlement source by SettleSignal on August 23, 2026.
Who may qualify
You self-certify the basics when you file — the settlement administrator makes the final eligibility decision.
You may be a class member if you are a patient, a patient's agent or attorney, another authorized representative, or an insurance company who, with a medical authorization, requested copies of medical records in writing from a WVU Medicine facility serviced by CIOX between December 1, 2010 and July 5, 2017, and either paid CIOX for those copies without being reimbursed, or reimbursed your representative for what they paid. People who paid under a special pricing agreement or negotiated rate, and class counsel, are not included.
Official eligibility wording (read the exact text)
All patients, patients’ agents, attorneys in a representative capacity, patients’ authorized representatives, including, but not limited to, defense counsel or insurance companies who, with medical authorizations, on one or more occasions during the Class Period, sought, in writing, copies of medical records from one or more WVU Medicine Entities serviced by CIOX and who subsequently: (1) paid CIOX for copies of medical records and were not reimbursed for same, or (2) reimbursed their legal or authorized representative for the costs paid to CIOX and advanced on their behalf to obtain copies of medical records, which were then produced pursuant to West Virginia Code §§ 16-29-1, et seq. from a WVU Medicine Entity, as defined herein, during the Class Period. The Class Period is December 1, 2010 to July 5, 2017. The Settlement Class excludes (1) Class Counsel, including their respective law firms during the Class Period, (2) any and all Persons that paid for the requested copies of medical records pursuant to a specific pricing agreement or a negotiated rate, and , and (3) the Judge signing the Final Approval Order and Judgment, any judge or justice considering the State Action on appeal or remand (if applicable), and their current spouses and all other persons within the third degree of consanguinity to such judges/justices.
This summary is based on available official settlement sources. The settlement administrator determines eligibility and payment approval.
New to the terms? Plain-English: claim deadline, proof of purchase, administrator, pro rata.
Proof requirements
Proof requirement is currently marked as No.
Review the official claim form before submitting any information.
Important dates
How hard is this claim to file?
What the form asks
- —
Watch out for
- Only charges incurred within the published class period qualify.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
How do I file a claim for this settlement?
File directly with Smith v. Ciox, c/o Settlement Administrator, P.O. Box 23369, Jacksonville, FL 32241 via the official claim form before September 22, 2026.
-
1Check that your charge falls inside the class period.
-
2Open the online claim submission page and file a Proof of Claim.
New to settlement claims? How to file safely → · Worried it might be fake? Run the 60-second legitimacy check →
When will I get paid?
- Claims open You are here
- Court approval
- Payments sent
- Distribution complete
Claims are still being accepted. Class-action payouts typically begin only after the claim deadline, final court approval, and any appeals.
Verify it yourself
How we verified this record
The key facts here come straight from the official settlement source — no aggregators, no guesswork — and we re-check them on a schedule.
The key facts on this page were taken from the official settlement source, administered by Smith v. Ciox, c/o Settlement Administrator, P.O. Box 23369, Jacksonville, FL 32241, and last checked on August 23, 2026. We re-verify each field individually on a weekly pass.
2 official sources linked to this record.
Checked fields are matched against a named official source and re-checked on a schedule. We show the authority and the date, never our internal evidence link.
Common questions
Is the WVU Medicine / CIOX Medical Records Copy Fee Class Action settlement legitimate?
Yes — the WVU Medicine / CIOX Medical Records Copy Fee Class Action settlement is a real claims process that SettleSignal tracks from its official source. It is administered by Smith v. Ciox, c/o Settlement Administrator, P.O. Box 23369, Jacksonville, FL 32241. File only through the official settlement website (www.wvhospitalsclassaction.com); a genuine settlement administrator never charges a fee to file. SettleSignal last checked this record against the official source on August 23, 2026. Always confirm the current details on the official site before filing.
Who may qualify for this settlement?
All patients, patients’ agents, attorneys in a representative capacity, patients’ authorized representatives, including, but not limited to, defense counsel or insurance companies who, with medical authorizations, on one or more occasions during the Class Period, sought, in writing, copies of medical records from one or more WVU Medicine Entities serviced by CIOX and who subsequently: (1) paid CIOX for copies of medical records and were not reimbursed for same, or (2) reimbursed their legal or authorized representative for the costs paid to CIOX and advanced on their behalf to obtain copies of medical records, which were then produced pursuant to West Virginia Code §§ 16-29-1, et seq. from a WVU Medicine Entity, as defined herein, during the Class Period. The Class Period is December 1, 2010 to July 5, 2017. The Settlement Class excludes (1) Class Counsel, including their respective law firms during the Class Period, (2) any and all Persons that paid for the requested copies of medical records pursuant to a specific pricing agreement or a negotiated rate, and , and (3) the Judge signing the Final Approval Order and Judgment, any judge or justice considering the State Action on appeal or remand (if applicable), and their current spouses and all other persons within the third degree of consanguinity to such judges/justices.
How much can I get from the WVU Medicine / CIOX Medical Records Copy Fee Class Action settlement?
Class Members who submit timely and valid Proof(s) of Claim will be deemed eligible to receive payment or the “Settlement Benefit” of the difference between the Per-Page Rate charged by CIOX to produce copies of the medical records in response to a qualifying request for medical records and the Settlement Rate of $0.14 per page. Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; $0.49 per-page: June 30, 2014 through February 8, 2016; $0.39 per-page: February 8, 2016 through August 23, 2016; and $0.12 per-page: August 23, 2016 through July 5, 2017. Non-Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; and $0.55 per-page: June, 2014 through July 5, 2017. Only one claim and only one Settlement Benefit may be paid per qualifying request for copies of medical records. Checks issued to Class Members will be void one-hundred and eighty (180) days after issuance. The exact amount you may receive is decided by the settlement administrator based on your valid claim and is not guaranteed; a total settlement-fund figure is shared among all eligible claimants, not paid to each person.
What is the claim deadline?
The claim deadline is September 22, 2026. Confirm the current deadline on the official settlement source before filing.
Do I need proof to claim?
Proof requirement: No. The settlement administrator determines what documentation, if any, is required.
When will WVU Medicine / CIOX Medical Records Copy Fee Class Action Settlement pay out?
No payment stage is reported for this record yet. Class-action payouts typically begin only after final approval and any appeals. See our payout timeline guide.
Where is the official WVU Medicine / CIOX Medical Records Copy Fee Class Action Settlement claim form?
The official claim form is hosted by the settlement administrator, Smith v. Ciox, c/o Settlement Administrator, P.O. Box 23369, Jacksonville, FL 32241. Use the 'Open official claim form' button on this page — never pay a fee to file.
Where to act
When you are ready, you open the official claim form yourself. SettleSignal does not file claims or determine eligibility.
Not ready to file today? Track it free — we'll remind you 30, 14, 7, and 1 day before Sep 22, 2026, and keep your claim details in one place.
Listed on the official settlement website (Smith v. Ciox).
Status history
Every status and verification change we have recorded for this settlement, newest first. We log the date we made each change; we never publish the underlying evidence link.
- Settlement published after verification.
Disclaimer
SettleSignal summarizes publicly available settlement information and links to official settlement sources. We are not a law firm, do not provide legal advice, do not submit claims on your behalf, and do not determine eligibility or payout approval. You open the official claim form yourself. Only file a claim if the information you provide is accurate.