Every dollar amount and date on this page is quoted from the official settlement document.
WVU Medicine / CIOX Medical Records Copy Fee Class Action Settlement
Court case: Russell G. Binder v. The Charles Town General Hosp et al and Smith v Camden Clark Mem. Hosp. et al.
If you paid for copies of medical records from a WVU Medicine hospital, you may be owed money back. The lawsuits say the per-page charges were too high, and the settlement refunds the difference to people who file a claim.
Official eligibility wordingAll patients, patients’ agents, attorneys in a representative capacity, patients’ authorized representatives, including, but not limited to, defense counsel or insurance companies who, with medical authorizations, on one or more occasions during the Class Period, sought, in writing, copies of medical records from one or more WVU Medicine Entities serviced by CIOX and who subsequently: (1) paid CIOX for copies of medical records and were not reimbursed for same, or (2) reimbursed their legal or authorized representative for the costs paid to CIOX and advanced on their behalf to obtain copies of medical records, which were then produced pursuant to West Virginia Code §§ 16-29-1, et seq. from a WVU Medicine Entity, as defined herein, during the Class Period. The Class Period is December 1, 2010 to July 5, 2017. The Settlement Class excludes (1) Class Counsel, including their respective law firms during the Class Period, (2) any and all Persons that paid for the requested copies of medical records pursuant to a specific pricing agreement or a negotiated rate, and , and (3) the Judge signing the Final Approval Order and Judgment, any judge or justice considering the State Action on appeal or remand (if applicable), and their current spouses and all other persons within the third degree of consanguinity to such judges/justices. Checked against the official settlement source by SettleSignal on September 20, 2026.
Key facts
- Who may qualify You may be a class member if you are a patient, a patient's agent or attorney, another authorized representative, or an insurance company who, with a medical authorization, requested copies of medical records in writing from a WVU Medicine facility serviced by CIOX between December 1, 2010 and July 5, 2017, and either paid CIOX for those copies without being reimbursed, or reimbursed your representative for what they paid. People who paid under a special pricing agreement or negotiated rate, and class counsel, are not included.
- Estimated payoutClass Members who submit timely and valid Proof(s) of Claim will be deemed eligible to receive payment or the “Settlement Benefit” of the difference between the Per-Page Rate charged by CIOX to produce copies of the medical records in response to a qualifying request for medical records and the Settlement Rate of $0.14 per page. Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; $0.49 per-page: June 30, 2014 through February 8, 2016; $0.39 per-page: February 8, 2016 through August 23, 2016; and $0.12 per-page: August 23, 2016 through July 5, 2017. Non-Patient Requests: $0.40 per-page: December 1, 2010, through July 15, 2011; $0.75 per-page: July 15, 2011 through June 30, 2014; and $0.55 per-page: June, 2014 through July 5, 2017. Only one claim and only one Settlement Benefit may be paid per qualifying request for copies of medical records. Checks issued to Class Members will be void one-hundred and eighty (180) days after issuance.
- Claim deadlineSeptember 22, 2026 (closed)
- Proof requiredNo
- What you needFill out all the required fields on the Proof of Claim form, sign it and attest that it is truthful, and return it either online or by mail to the Settlement Administrator. You do not have to attach receipts or invoices, and you can ask the Claim Administrator for a list of your potentially eligible invoices to help you fill it out. Submit a separate Proof of Claim form for each potentially eligible invoice.
- CourtCircuit Court of Wood County, West Virginia (Action No. 14-C-829) and Circuit Court of Berkley County, West Virginia (Action No. 15-C-530)
Important dates
How hard is this claim to file?
What the form asks
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Watch out for
- Only charges incurred within the published class period qualify.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
Verify it yourself
How we verified this record
The key facts on this page were taken from the official settlement source, administered by Smith v. Ciox, c/o Settlement Administrator, P.O. Box 23369, Jacksonville, FL 32241, and last checked on September 20, 2026. We re-verify each field individually on a weekly pass.
2 official sources linked to this record.
Where to act
Status history
- Claim deadline passed.
- Settlement published after verification.
