Vivint Smart Home Settlement
Court case: United States of America v. Vivint Smart Home Inc.
The FTC found that Vivint Smart Home sales staff stole consumers' personal information to fraudulently apply for and approve financing for home security products, misusing their credit reports in the process. Vivint agreed to pay $20 million to settle the FTC's charges, and the agency sent 470 refund checks totaling nearly $500,000, averaging about $1,056 each. The claims process closed October 9, 2023.
Official eligibility wordingConsumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019. Checked against the official settlement source by SettleSignal on June 17, 2026.
Key facts
- Who may qualify The refund covered consumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019.
- Estimated payoutFTC sent 470 refund checks worth over $500,000; average payment approximately $1,056.
- Claim deadlineOctober 9, 2023 (closed)
- Proof requiredNo
- What you needThe claims deadline was October 9, 2023, and the FTC is no longer accepting claims — the refund checks have already been sent.
- CourtU.S. District Court for the District of Utah
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1 official source linked to this record.
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Claim deadline
October 9, 2023
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Eligibility summary Quoted in the official eligibility wording above ↑
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Proof requirement
No
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Payment status
Payments started
The FTC sent 470 refund checks worth over $500,000 to people who had their credit reports misused by home security company Vivint Smart Home.
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Estimated payout
FTC sent 470 refund checks worth over $500,000; average payment approximately $1,056.
The FTC sent 470 refund checks worth over $500,000 to people who had their credit reports misused by home security company Vivint Smart Home.
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Administrator
Rust Consulting, Inc.
Consumers can direct additional questions about these refunds to Rust Consulting Inc. at 1-833-472-1996.
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Class period start
January 1, 2016
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Class period end
December 31, 2019
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Court
U.S. District Court for the District of Utah
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Court case number
2:21-cv-00267-TS
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Case name
United States of America v. Vivint Smart Home Inc.
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