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Vivint Smart Home Settlement Settlement defendant
12 fields cited Closed Oct 9, 2023 No proof needed

Vivint Smart Home Settlement

This settlement is closed. The claim deadline was October 9, 2023. It’s listed here for reference — the claim window has closed. Browse settlements open for claims →

The FTC found that Vivint Smart Home sales staff stole consumers' personal information to fraudulently apply for and approve financing for home security products, misusing their credit reports in the process. Vivint agreed to pay $20 million to settle the FTC's charges, and the agency sent 470 refund checks totaling nearly $500,000, averaging about $1,056 each. The claims process closed October 9, 2023.

Official eligibility wording

Consumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019. Checked against the official settlement source by SettleSignal on June 17, 2026.

Key facts

  • Who may qualify The refund covered consumers who did not sign up for Vivint home security and monitoring services but had a Vivint account opened in their name between 2016 and 2019.
  • Estimated payoutFTC sent 470 refund checks worth over $500,000; average payment approximately $1,056.
  • Claim deadlineOctober 9, 2023 (closed)
  • Proof requiredNo
  • What you needThe claims deadline was October 9, 2023, and the FTC is no longer accepting claims — the refund checks have already been sent.
  • CourtU.S. District Court for the District of Utah

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How we verified this record

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Evidence review in progress 7 / 8 fields checked against the official settlement website on June 17, 2026
  • Claim deadline
  • Payout details
  • Eligibility
  • Proof requirement
  • Administrator
  • Court case
  • Payment status
  • 1 field queued for re-check

1 official source linked to this record.

Every check below was verified against the official settlement website on June 17, 2026.

  • Claim deadline

    October 9, 2023

  • Proof requirement

    No

  • Payment status

    Payments started

    The FTC sent 470 refund checks worth over $500,000 to people who had their credit reports misused by home security company Vivint Smart Home.
  • Estimated payout

    FTC sent 470 refund checks worth over $500,000; average payment approximately $1,056.

    The FTC sent 470 refund checks worth over $500,000 to people who had their credit reports misused by home security company Vivint Smart Home.
  • Administrator

    Rust Consulting, Inc.

    Consumers can direct additional questions about these refunds to Rust Consulting Inc. at 1-833-472-1996.
Show all 5 more verified fields
  • Class period start

    January 1, 2016

  • Class period end

    December 31, 2019

  • Court

    U.S. District Court for the District of Utah

  • Court case number

    2:21-cv-00267-TS

  • Case name

    United States of America v. Vivint Smart Home Inc.

Where to act

No public claim form

The claim deadline (Oct 09, 2023) has passed — this settlement is closed to new claims. Listed for reference.

SettleSignal summary card for Vivint Smart Home Settlement — $500,000 fund, claim by October 9, 2023. Accepted official evidence on file.