LifeLock, Norton $9.95M TCPA Class Action Settlement
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
Between $200 and $625, depending on the number of participating class members
Official site: forms.ksacms.com
Pending final court approval: you can file a claim now, but payments begin only after the court grants final approval (and any appeals conclude). Final approval is not guaranteed.
Who may qualify
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
This summary is based on available official settlement sources. The settlement administrator determines eligibility and payment approval.
New to the terms? Plain-English: claim deadline, proof of purchase, administrator, pro rata.
Important dates
- Claim deadline
- April 13, 2026 (closed)
- Exclusion deadline
- April 13, 2026 (passed)
- Objection deadline
- April 13, 2026 (passed)
Proof requirements
Proof requirement is currently marked as Unknown.
Review the official claim form before submitting any information.
How to file this claim
- Confirm you received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 about a LifeLock or Norton account, and that you were not a customer or accountholder at the time.
- Locate your Class Member ID from any mailed notice you received — this is required on the claim form if you received one.
- If you did not receive a notice, gather proof that you received a qualifying call, such as call records or voicemails showing an automated or prerecorded call from Gen Digital.
- File your claim online at the settlement website or print and mail the PDF claim form to the settlement administrator at Jackson v. Gen Digital Inc., c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391.
- Submit before the claim deadline and keep a copy of your submission for your records.
What the form asks
- — The unique ID found on the mailed notice you received from the settlement administrator. (On the notice letter mailed to you by Kroll Settlement Administration.)
Documents you'll need
Watch out for
- Missing the claim deadline means you receive no payment but still release your legal claims against Gen Digital if you do nothing.
- If you did not receive a mailed notice, you must provide independent proof of a qualifying call — without it your claim may be rejected.
- Payment amount is pro rata and depends on the total number of valid claims filed, so the final amount may be lower than the estimate.
- Filing online or by mail are both accepted, but mailed forms must be postmarked by the deadline — allow sufficient mailing time.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
How do I file a claim for this settlement?
This record no longer has an open public claim form — confirm the current status and any next steps on the official source.
- Confirm you are within the eligible group described in the official notice — the settlement administrator determines eligibility.
- Gather any documents the official form asks for — this settlement marks proof as Unknown.
- Open the official claim form or settlement website run by Kroll Settlement Administration.
- Submit accurate information through the official settlement administrator or government source before April 13, 2026.
- Save your confirmation number if one is provided, then watch the payment status for distribution updates.
New to settlement claims? How to file safely →
Worried it might be fake? Run the 60-second legitimacy check →
How we verified this record
- Claim deadline the official settlement website · Jun 19, 2026
- Payout details the official settlement website · Jun 19, 2026
- Eligibility the official settlement website · Jun 19, 2026
- Administrator the official settlement website · Jun 19, 2026
- Court case the official settlement website · Jun 19, 2026
- Payment status the official settlement website · Jun 19, 2026
- Proof requirement queued for re-check
- Official claim link queued for re-check
Every published record clears our source-verification bar; remaining fields are checked one by one on our weekly re-verification pass.
Checked fields are matched against a named official source and re-checked on a schedule. We show the authority and the date, never our internal evidence link.
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Claim deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Eligibility summary
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
Verified Jun 19, 2026 · against the official settlement website
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Payment status
Final approval pending
Verified Jun 19, 2026 · against the official settlement website
Final Approval Hearing: Tuesday, July 14, 2026 at 10:00 a.m.
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Estimated payout
Between $200 and $625, depending on the number of participating class members
Verified Jun 19, 2026 · against the official settlement website
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Administrator
Kroll Settlement Administration
Verified Jun 19, 2026 · against the official settlement website
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Court
United States District Court for the District of Arizona
Verified Jun 19, 2026 · against the official settlement website
Show all 6 more verified fields
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Objection deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Opt-out deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Class period start
February 19, 2021
Verified Jun 19, 2026 · against the official settlement website
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Class period end
October 30, 2025
Verified Jun 19, 2026 · against the official settlement website
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Court case number
2:25-cv-00535-MTL
Verified Jun 19, 2026 · against the official settlement website
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Case name
Michelle Jackson v. Gen Digital Inc.
Verified Jun 19, 2026 · against the official settlement website
Case Name: Michelle Jackson v. Gen Digital Inc.
Common questions
Is the LifeLock, Norton $9.95M TCPA Class Action settlement legitimate?
Yes — the LifeLock, Norton $9.95M TCPA Class Action settlement is a real claims process that SettleSignal tracks from its official source. It is administered by Kroll Settlement Administration under case 2:25-cv-00535-MTL in United States District Court for the District of Arizona. File only through the official settlement website (www.jacksonivrsettlement.com); a genuine settlement administrator never charges a fee to file. SettleSignal last checked this record against the official source on June 19, 2026. Always confirm the current details on the official site before filing.
Who may qualify for this settlement?
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
What is the claim deadline?
The claim deadline is April 13, 2026. Confirm the current deadline on the official settlement source before filing.
Do I need proof to claim?
Proof requirement: Unknown. The settlement administrator determines what documentation, if any, is required.
What is the current payment status?
Current payment status: Final approval pending. Payments are issued by the administrator after the court process concludes.
When will LifeLock, Norton $9.95M TCPA Class Action Settlement pay out?
Current payment status: Final approval pending. Class-action payouts typically begin only after final approval and any appeals. See our payout timeline guide.
Where is the official LifeLock, Norton $9.95M TCPA Class Action Settlement claim form?
The official claim form is hosted by the settlement administrator, Kroll Settlement Administration. Use the 'Open official claim form' button on this page — never pay a fee to file.
Where to act
When you are ready, you open the official claim form yourself. SettleSignal does not file claims or determine eligibility.
The claim deadline (Apr 13, 2026) has passed — this settlement is closed to new claims. Listed for reference.
Listed on the official settlement website (Kroll Settlement Administration).
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Disclaimer
This service summarizes publicly available settlement information and links to official settlement sources. We are not a law firm, do not provide legal advice, do not submit claims on your behalf, and do not determine eligibility or payout approval. Only file a claim if the information you provide is accurate.
Change log
- June 20, 2026 — Settlement published after verification.
- June 19, 2026 — Verified field details updated from an official source.