Every dollar amount and date on this page is quoted from the official settlement document.
LifeLock, Norton $9.95M TCPA Class Action Settlement
Court case: Michelle Jackson v. Gen Digital Inc.
Gen Digital Inc. settled a $9.95 million class action alleging it made illegal robocalls to people about LifeLock or Norton accounts they didn't actually have. The case covered people who received an artificial or prerecorded voice call on their cell phone from Gen Digital between February 19, 2021 and October 30, 2025. The claim-filing deadline closed April 13, 2026.
Official eligibility wordingReceived an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account. Checked against the official settlement source by SettleSignal on June 19, 2026.
Key facts
- Who may qualify Covered were people who received an artificial or prerecorded voice call on their cellular phone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, when they did not actually have one.
- Estimated payoutBetween $200 and $625, depending on the number of participating class members
- Claim deadlineApril 13, 2026 (closed)
- What you needThe claim-filing deadline closed April 13, 2026; the case is no longer accepting new claims.
- CourtUnited States District Court for the District of Arizona
Important dates
How hard is this claim to file?
What the form asks
- — The unique ID found on the mailed notice you received from the settlement administrator. (On the notice letter mailed to you by Kroll Settlement Administration.)
Documents you'll need
Watch out for
- Missing the claim deadline means you receive no payment but still release your legal claims against Gen Digital if you do nothing.
- If you did not receive a mailed notice, you must provide independent proof of a qualifying call — without it your claim may be rejected.
- Payment amount is pro rata and depends on the total number of valid claims filed, so the final amount may be lower than the estimate.
- Filing online or by mail are both accepted, but mailed forms must be postmarked by the deadline — allow sufficient mailing time.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
Verify it yourself
How we verified this record
- Claim deadline
- Payout details
- Eligibility
- Administrator
- Court case
- Payment status
- 2 fields queued for re-check
1 official source linked to this record.
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Claim deadline
April 13, 2026
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Eligibility summary Quoted in the official eligibility wording above ↑
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Payment status
Final approval pending
Final Approval Hearing: Tuesday, July 14, 2026 at 10:00 a.m.
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Estimated payout
Between $200 and $625, depending on the number of participating class members
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Administrator
Kroll Settlement Administration LLC
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Court
United States District Court for the District of Arizona
Show all 6 more verified fields
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Objection deadline
April 13, 2026
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Opt-out deadline
April 13, 2026
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Class period start
February 19, 2021
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Class period end
October 30, 2025
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Court case number
2:25-cv-00535-MTL
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Case name
Michelle Jackson v. Gen Digital Inc.
Where to act
