LifeLock, Norton $9.95M TCPA Class Action Settlement
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account. Payout: Between $200 and $625, depending on the number of participating class members. Claim deadline: April 13, 2026. Checked against the official settlement source by SettleSignal on June 19, 2026.
Who may qualify
You self-certify the basics when you file — the settlement administrator makes the final eligibility decision.
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
This summary is based on available official settlement sources. The settlement administrator determines eligibility and payment approval.
New to the terms? Plain-English: claim deadline, proof of purchase, administrator, pro rata.
Proof requirements
Proof requirement is currently marked as Unknown.
Review the official claim form before submitting any information.
Important dates
How hard is this claim to file?
What the form asks
- — The unique ID found on the mailed notice you received from the settlement administrator. (On the notice letter mailed to you by Kroll Settlement Administration.)
Documents you'll need
Watch out for
- Missing the claim deadline means you receive no payment but still release your legal claims against Gen Digital if you do nothing.
- If you did not receive a mailed notice, you must provide independent proof of a qualifying call — without it your claim may be rejected.
- Payment amount is pro rata and depends on the total number of valid claims filed, so the final amount may be lower than the estimate.
- Filing online or by mail are both accepted, but mailed forms must be postmarked by the deadline — allow sufficient mailing time.
We prepare — you file on the official site yourself. This is not legal advice and is not an eligibility decision; the administrator and court decide.
How do I file a claim for this settlement?
This record no longer has an open public claim form — confirm the current status and any next steps on the official source.
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1Confirm you received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 about a LifeLock or Norton account, and that you were not a customer or accountholder at the time.
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2Locate your Class Member ID from any mailed notice you received — this is required on the claim form if you received one.
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3If you did not receive a notice, gather proof that you received a qualifying call, such as call records or voicemails showing an automated or prerecorded call from Gen Digital.
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4File your claim online at the settlement website or print and mail the PDF claim form to the settlement administrator at Jackson v. Gen Digital Inc., c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391.
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5Submit before the claim deadline and keep a copy of your submission for your records.
New to settlement claims? How to file safely → · Worried it might be fake? Run the 60-second legitimacy check →
When will I get paid?
- Claims open
- Court approval You are here
- Payments sent
- Distribution complete
The claim window has closed; the settlement is at or awaiting final court approval. Payments typically follow approval and any appeal period.
Verify it yourself
How we verified this record
Optional, but it's the whole point — every field below traces to a named official source we re-check on a schedule.
- Claim deadline the official settlement website · Jun 19, 2026
- Payout details the official settlement website · Jun 19, 2026
- Eligibility the official settlement website · Jun 19, 2026
- Administrator the official settlement website · Jun 19, 2026
- Court case the official settlement website · Jun 19, 2026
- Payment status the official settlement website · Jun 19, 2026
- Proof requirement queued for re-check
- Official claim link queued for re-check
Every published record clears our source-verification bar; remaining fields are checked one by one on our weekly re-verification pass.
Cross-checked against 1 official source on file.
Checked fields are matched against a named official source and re-checked on a schedule. We show the authority and the date, never our internal evidence link.
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Claim deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Eligibility summary
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
Verified Jun 19, 2026 · against the official settlement website
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Payment status
Final approval pending
Verified Jun 19, 2026 · against the official settlement website
Final Approval Hearing: Tuesday, July 14, 2026 at 10:00 a.m.
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Estimated payout
Between $200 and $625, depending on the number of participating class members
Verified Jun 19, 2026 · against the official settlement website
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Administrator
Kroll Settlement Administration
Verified Jun 19, 2026 · against the official settlement website
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Court
United States District Court for the District of Arizona
Verified Jun 19, 2026 · against the official settlement website
Show all 6 more verified fields
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Objection deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Opt-out deadline
April 13, 2026
Verified Jun 19, 2026 · against the official settlement website
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Class period start
February 19, 2021
Verified Jun 19, 2026 · against the official settlement website
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Class period end
October 30, 2025
Verified Jun 19, 2026 · against the official settlement website
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Court case number
2:25-cv-00535-MTL
Verified Jun 19, 2026 · against the official settlement website
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Case name
Michelle Jackson v. Gen Digital Inc.
Verified Jun 19, 2026 · against the official settlement website
Case Name: Michelle Jackson v. Gen Digital Inc.
Common questions
Is the LifeLock, Norton $9.95M TCPA Class Action settlement legitimate?
Yes — the LifeLock, Norton $9.95M TCPA Class Action settlement is a real claims process that SettleSignal tracks from its official source. It is administered by Kroll Settlement Administration under case 2:25-cv-00535-MTL in United States District Court for the District of Arizona. File only through the official settlement website (www.jacksonivrsettlement.com); a genuine settlement administrator never charges a fee to file. SettleSignal last checked this record against the official source on June 19, 2026. Always confirm the current details on the official site before filing.
Who may qualify for this settlement?
Received an artificial or prerecorded voice call on your cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account, without actually having such an account.
How much can I get from the LifeLock, Norton $9.95M TCPA Class Action settlement?
Between $200 and $625, depending on the number of participating class members. The exact amount you may receive is decided by the settlement administrator based on your valid claim and is not guaranteed; a total settlement-fund figure is shared among all eligible claimants, not paid to each person.
What is the claim deadline?
The claim deadline is April 13, 2026. Confirm the current deadline on the official settlement source before filing.
What is the current payment status?
Current payment status: Final approval pending. Payments are issued by the administrator after the court process concludes.
When will LifeLock, Norton $9.95M TCPA Class Action Settlement pay out?
Current payment status: Final approval pending. Class-action payouts typically begin only after final approval and any appeals. See our payout timeline guide.
Where is the official LifeLock, Norton $9.95M TCPA Class Action Settlement claim form?
The official claim form is hosted by the settlement administrator, Kroll Settlement Administration. Use the 'Open official claim form' button on this page — never pay a fee to file.
Where to act
When you are ready, you open the official claim form yourself. SettleSignal does not file claims or determine eligibility.
You'll need the Claim ID from your notice
The official claim form asks for the Claim ID (or Notice ID) the settlement mailed or emailed to the people it identified. Didn't get one? Here's how to get it:
- Check your email (including spam) and any mail from around when the settlement was announced — the Claim ID is usually printed right on the notice.
- Still can't find it? Contact the settlement administrator (Kroll Settlement Administration), tell them you believe you're a class member (for example, a customer or patient in the covered period), and ask them to look you up and send your Claim ID.
Not ready to file today? Track it free — we'll remind you 30, 14, 7, and 1 day before Apr 13, 2026, and keep your claim details in one place.
Listed on the official settlement website (Kroll Settlement Administration).
Status history
Every status and verification change we have recorded for this settlement, newest first. We log the date we made each change; we never publish the underlying evidence link.
- Settlement published after verification.
- Verified field details updated from an official source.
Disclaimer
SettleSignal summarizes publicly available settlement information and links to official settlement sources. We are not a law firm, do not provide legal advice, do not submit claims on your behalf, and do not determine eligibility or payout approval. You open the official claim form yourself. Only file a claim if the information you provide is accurate.